Flagship Amsterdam Canal Cruises

What to bring

Amsterdam Canal Cruise

• Please wear weather-appropriate clothing.

What's not allowed

Rijksmuseum

• Due to venue restrictions, pets cannot tag along for this experience.
• Flash photography is strictly prohibited at the venue.
• Cash payment is not accepted at the museum's cafes and shops.
• Only handbags, of maximum size A4, are allowed into the museum. Other items, such as umbrellas or larger bags, will have to be left in the cloakroom.
• Unfortunately, the Rijksmuseum does not have the facilities for large bags, travel luggage, folding bikes, musical instruments, skateboards, etc.

Amsterdam Canal Cruise

• Outside food and drinks, and large items, such as a suitcase or pram, are not allowed onboard.

Accessibility

Rijksmuseum

• This experience is wheelchair and pram/stroller accessible.
• Your guide dogs are welcome at the venue.

Amsterdam Canal Cruise

• This experience is not wheelchair accessible.

Additional information

Rijksmuseum

• Your ticket allows you to enter the museum up to 15 mins after the time mentioned on the ticket. You can stay as long as you wish inside (until closing).
• People who are unable to independently navigate through the museum may bring one companion with them for free. You can pick up an entrance ticket for a companion at cash register 1.
• At the Museum Square, there is a locker point where you can store your luggage safely.
• Your ticket is valid only for the selected date and time slot, and cannot be rescheduled. Guests who do not show up or arrive after their scheduled time may be considered a no-show and will not be eligible for a reschedule or refund.
• If you’re running late, we recommend speaking with the Rijksmuseum staff at the entrance. While entry is not guaranteed, the team will try to assist you depending on availability.

Amsterdam Canal Cruise

• Children up to and including 3 years old may board for free. Children between the ages of 4 and 12 years can board with discounted tickets. Children older than 12 pay the same price as adults.
• Children must be accompanied by an adult.
• If the weather is nice, the cruise will take place on an open boat. When it’s rainy or cold, you will sail on a covered boat.
• During the summer, the boats are not equipped with a canopy. There are enough umbrellas on board the boat to keep you dry during your cruise. If there is heavy summer rain, the skipper will seek refuge.
• If the weather is bad, the cruise will be cancelled. You will be notified in advance so you can rebook or cancel the reservation.
• All salon boats are heated. During winter, there are plenty of blankets on board to keep you warm.
• Some experiences may include alcoholic beverages. Availability is subject to age restrictions and local laws. Please carry a valid ID. Drink responsibly. Alcoholic beverages will not be served to anyone under 18.
• Large bachelor and birthday groups are not allowed on this trip.
• Bringing pets is allowed as long as it doesn’t disrupt other passengers.
• Please arrive 15 mins before your departure.

Save 10% on Amsterdam’s original brewery tour and a luxury canal cruise with an onboard bar.

• Everything you get at the Heineken® Experience: Entry for a 1.5-hour self-guided tour of the 1867 brewery. Includes a live English introduction, multilingual audio guides, interactive exhibits, and two chilled Heinekens at the end.
• Everything you get on the Amsterdam Canal Cruise: A 60-minute guided tour through the UNESCO canal ring on a luxury electric boat. Features live commentary from a professional skipper and access to an onboard bar.
• Why choose this combo: Save 10% over individual tickets and streamline your planning with a single digital pass.